KETIV Training Cancellation and Change Policy
1. All training cancellations and change requests must be made in writing to support@ketiv.com
2. Training must be completed within twelve (12) months of placing an order, after which any refund or credit will be forfeited.
3. If KETIV cancels a class, you are entitled to a full refund or full class credit valid for twelve (12) months from the originally scheduled start date of the cancelled class.
4. This policy applies to both in-person and on-line training.